Who We Are

Since 1974, our laboratories have provided functional testing services to healthcare practitioners and their patients. BeFunctional Labs' goal is to empower practitioner and their patients to achieve and maintain optimal health through rigorous testing and evidence-based results.

BeFunctional Labs' is a specialist division of Australian Clinical Labs, one of Australia's leading pathology companies. Clinical Labs combines an extensive range of pathology services and scientific integrity to service over 7.6 million episodes per annum throughout 88 NATA accredited laboratories across Australia.

Quality Assurance

BeFunctional Labs' shares Clinical Labs' strong commitment to quality in all aspects of service. We aim to continuously improve our service and client satisfaction by putting patient care first in everything we do. Our core values support our commitment to meeting quality standards and accreditation. We maintain consistency across our network of laboratories and collection centres to ensure that the same, high level of service is experienced at all facilities.


Our facilities are accredited in compliance with the National Association of Testing Authorities (NATA) and Lloyds Register of Quality Assurance (LRQA):

  • AS15189 Medical Laboratories, Requirements for Quality and Competence
  • AS17025 General Requirements for the Competence of Testing and Calibration Laboratories
  • AS 4308 Procedures for specimen collection and the detection and quantitation of drugs in urine
  • ISO 9001 Quality Management Systems Requirements
  • Australia/New Zealand Guidelines for Transfusion Laboratory Practice
  • National Pathology Accreditation Advisory Council Guidelines and
  • Australian Quarantine & Inspection Service

Accreditation is achieved by maintaining laboratories and associated services at an industry high standard. We do this through participation in external quality assurance programs with the Royal College of Pathologists Australasia (RCPA) and other program providers; Maintaining a comprehensive Internal Quality Control Program in all areas of testing; Commitment to training and continual professional development for our staff.

Please note: Every test result is subject to some degree of error. Estimates of measurement uncertainty (MU) provide information about how large this error might be. As such, MU is an important part of a reported result, MU for specific tests are available upon request.

Our Values

Patient Focus and Medical Excellence
We protect the best interests of our patients through achieving excellence in our daily actions

Entrepreneurship and Agility
We apply innovative thinking to our science and business. We are agile in responding to the needs of our customers

Efficiency and Effectiveness
Delivering our mission to as many people as possible is only possible if we are constantly vigilant on our cost to deliver

Passion and Enthusiasm
We are passionate about pathology and enthusiastic about achieving our mission

Respect and Integrity
We always act with the highest integrity and respect

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